DIRECT TO CONSUMER TERMS & CONDITIONS OF SALE
Products Only – No Parts or Service
1. AGREEMENT: These terms and conditions of sale (“Terms”) constitute a sale Agreement between Life Fitness, LLC, unless otherwise defined in the Section 25 Additional Regional Terms below (including Life Fitness and Hammer Strength, ), (hereinafter collectively referred to as "Life Fitness") and Buyer for all consumer Products provided by Life Fitness to Buyer (“Products”) including through Life Fitness’s website, shop-uk.lifefitness.com (the “Website”). No other terms and conditions nor modifications hereof shall be binding upon the parties unless accepted in writing by Life Fitness.
2. PRE-CONTRACT INFORMATION: Before Buyer submits an order, Life Fitness will make available the material pre-contract information required by the stricter of applicable consumer law in the country of purchase, which may include the main characteristics of the Products, Life Fitness’s legal/trading identity, address, telephone number and responsible contact where required, total price inclusive of applicable taxes, shipping, delivery, installation and other charges, payment method and timing, delivery timeframe, cancellation and return rights and procedures, model withdrawal or cancellation information where required, return-cost allocation, warranty and after-sales service information, complaints-handling details, seller disclosures required for online, distance, internet, or mail-order sales, currency and payment-frequency information where applicable, and any compatibility, functionality, interoperability, operating environment, update, or security-update information for connected or digital features where applicable. Such pre-contract information forms part of the Agreement to the maximum extent required by applicable law.
3. ORDER AND PAYMENT: Buyer may place orders for Products on the Website by following the prompts on the applicable product page and may pay for such Products via the payment methods made available at checkout. Buyer will have an opportunity to review and correct order details before submitting an order. Before Buyer submits the order, Life Fitness will clearly display the final purchase price, applicable taxes, shipping, delivery and installation charges, payment method and timing, delivery timing, currency, payment frequency where applicable, and cancellation or return conditions. Submission of an order is an offer to purchase. The contract is formed only when Life Fitness sends Buyer an order acceptance, dispatch confirmation, or other written confirmation accepting the order. Life Fitness may decline an order before acceptance where permitted by law, including where a Product is unavailable, payment is not authorised, there is a clear pricing or description error, or Life Fitness cannot deliver to the address provided. Buyer is responsible only for taxes, charges, fees, and costs disclosed before Buyer submits the order or otherwise permitted by applicable law.
4. DELIVERY: Life Fitness shall deliver Products within the delivery timeframe stated during checkout or otherwise agreed with Buyer, unless set forth otherwise in an applicable country’s regional terms below (“Regional Terms”). If no delivery timeframe is stated or agreed, Life Fitness will deliver the Products without undue delay, which Buyer acknowledges depending on the product, may include a lead time of up to sixteen (16) weeks. Life Fitness shall not be liable for any consequential, incidental, liquidated or other damages arising out of Life Fitness’s failure to meet any delivery date, provided that nothing in this Section limits Buyer’s mandatory rights for late delivery under applicable consumer law in the country of purchase and/or as set forth in the Regional Terms.
5. PARTIAL SHIPMENT: As Products ordered by Buyer become available, Life Fitness may make partial shipments and each shipment shall be invoiced separately. Partial shipments shall not relieve Buyer from its obligation to accept shipment of the remainder of the order.
6. RISK OF LOSS: Title to the Products passes to Buyer when Life Fitness has received payment in full and the Products are delivered to Buyer, unless otherwise required by applicable law. Risk of loss or damage to the Products remains with Life Fitness until the Products come into Buyer’s physical possession or the physical possession of a person identified by Buyer to take possession of the Products. Nothing in this Section limits Buyer’s mandatory rights under applicable consumer protection laws in the country of purchase and/or in the Regional Terms.
7. CANCELLATION, WITHDRAWAL AND STATUTORY RIGHTS: Buyer’s cancellation, withdrawal, return, repair, replacement, refund, rejection, price reduction, damages, rescission, termination, legal guarantee, conformity, and other statutory rights are as set out in Section 8 (Refunds) and Section 9 (Returns) and elsewhere in this Agreement and any Regional Terms and are in addition to, and do not limit, any mandatory rights available under applicable consumer law in the country of purchase. No other returns, refunds or exchanges will be provided, except that any statement that a sale is final, any limitation on returns, or any fee or deduction applies only to the extent permitted by applicable law and only where clearly disclosed before purchase where required.
8. REFUNDS: Prior to shipment of cardio or strength training product(s) (excluding dumbbells, kettlebells, medicine balls or plates), Buyer may cancel this order for a full refund.
9. RETURNS: see Section 25 Additional Regional Terms below for regional return procedures.
10. ACCEPTANCE BY BUYER: Products are deemed accepted by Buyer on the date they are received by Buyer unless, within fifteen (15) days after receipt, Buyer gives Life Fitness written notice, with specific details, that the Products are defective, damaged in transit or the incorrect product was shipped, subject at all times to Buyer’s mandatory cancellation, withdrawal, rejection, repair, replacement, refund, price reduction, damages, rescission, termination, legal guarantee, conformity, and other consumer rights under applicable law in the country of purchase or as set forth in the Regional Terms. If Buyer notifies Life Fitness that a Product is defective, damaged in transit, incorrectly delivered, incorrectly installed, or otherwise does not conform to the contract, Life Fitness will address the issue in accordance with Buyer’s mandatory rights and applicable warranty terms. Unless set forth otherwise under applicable law of the country of purchase, any corrective action by Life Fitness shall be Buyer’s sole remedy for non-acceptance of a Product. Upon completion and acceptance of such corrections, the Products shall be deemed accepted by Buyer
11. WARRANTY: Each Product may be supplied with a limited manufacturer’s warranty, extended warranty, service plan, or after-sales support terms, as disclosed before purchase or included with the Product. Warranty information is available at: https://www.lifefitness.com/en-gb/customer-support/service/warranties. Any such warranty or service coverage is offered in addition to, and does not replace, exclude, restrict, or limit, Buyer’s mandatory statutory rights, legal guarantee rights, conformity remedies, product liability rights, or other consumer remedies under applicable law in the country of purchase. If there is any inconsistency between a manufacturer’s warranty, extended warranty, service plan, or after-sales support term and Buyer’s mandatory consumer rights, Buyer’s mandatory consumer rights will prevail. Warranty claims may be subject to reasonable procedures, proof of purchase, product registration, or return authorization requirements only to the extent those requirements are clearly disclosed and do not limit Buyer’s mandatory rights. Life Fitness will not treat any limited warranty as Buyer’s sole or exclusive remedy where mandatory consumer law provides additional or different remedies. Otherwise, such warranty shall be the original Buyer's sole and exclusive remedy for any breach of warranty. WHERE MANDATORY CONSUMER RIGHTS DO NOT PROVIDE OTHERWISE, THE WARRANTY STATEMENTS REFERENCED IN THIS PARAGRAPH 10 ARE THE SOLE WARRANTIES MADE BY LF WITH RESPECT TO THE PRODUCT PURCHASED BY OR PROVIDED TO BUYER PURSUANT TO THIS AGREEMENT AND IS IN LIEU OF ALL OTHER WARRANTIES BY LF, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
a. For Products that include connected features, embedded software, applications, firmware, subscriptions, connected services, or other digital content, Life Fitness will provide required information regarding functionality, compatibility, interoperability, operating environment, update requirements, security updates, and material limitations where applicable. Digital content and connected features must conform to the contract and any mandatory standards required by applicable consumer law in the country of purchase, including legal guarantee and digital content conformity rules where applicable. If digital content or connected features cause a Product not to conform to the contract, Buyer will have the mandatory remedies available under applicable law. Nothing in this Agreement limits Buyer’s mandatory rights in the country of purchase in relation to digital content, software-enabled Products, connected features, updates, or security updates.
12. EXCLUDED LOSSES: To the extent permitted by applicable law of the country of purchase, Life Fitness will not be liable for losses that were not reasonably foreseeable to both parties when the contract was formed or for business losses where Buyer purchases Products as a consumer and not for business purposes. Nothing in this Section excludes or limits liability for death or personal injury, willful misconduct, intent, gross negligence, fraud or fraudulent misrepresentation, defective Products under applicable product liability law, breach of Buyer’s mandatory statutory rights, or any other liability that cannot be excluded or limited under applicable consumer law in the country of purchase.
13. LIMITATIONS OF LIABILITY: Subject to Section 12 (Excluded Losses) and to the extent permitted by applicable law of the country of purchase, Life Fitness’s total liability to Buyer arising out of or relating to the sale of any Product under this Agreement shall not exceed the purchase price paid by Buyer to Life Fitness for that Product. This limitation does not apply to liability for death or personal injury, willful misconduct, intent, gross negligence, fraud or fraudulent misrepresentation, breach of Buyer’s mandatory statutory rights, defective Products under applicable product liability law, mandatory legal guarantee or conformity remedies, or any other liability that cannot be excluded or limited under applicable consumer law in the country of purchase. Any clause that would wholly exempt Life Fitness from liability for damages, require Buyer to waive cancellation, withdrawal, legal guarantee, conformity, or statutory remedies, impose an excessive penalty, or otherwise unilaterally prejudice Buyer’s interests beyond what is permitted by applicable consumer law shall be ineffective only to the extent required by law.
14. INDEMNITY: Life Fitness will indemnify and hold Buyer harmless for claims, damages, losses or expenses, but excluding loss of use, due to bodily injury to person or damage to tangible property (“Claims”) to the extent solely caused by Life Fitness’s negligent acts or omissions; and defense obligation, if any, applies only to Claims caused solely by a defect in design or manufacturing of the equipment or the sole negligence of Life Fitness. For clarity and the avoidance of doubt, any indemnification and defense obligations by Life Fitness are conditioned upon Buyer’s adherence to and compliance with Life Fitness’s specifications regarding the Product, including but not limited to Product’s inspection and maintenance schedule, cleaning procedures, electricity and circuit requirements, and environmental conditions.
15. FORCE MAJEURE: Life Fitness will not be responsible for delay or failure to perform to the extent caused by events beyond Life Fitness’s reasonable control, including natural disasters, epidemics or pandemics, quarantine restrictions, war, terrorism, civil unrest, labor disputes, transportation disruption, supply shortages, government action, legal requirements, fire, flood, or similar events beyond reasonable control. Life Fitness will notify Buyer of any material delay as soon as reasonably practicable. Force majeure delays may extend the estimated delivery date only to the extent reasonable in the circumstances and do not limit Buyer’s mandatory rights to cancel, withdraw, receive a refund, or exercise any late-delivery remedy under applicable consumer law. Life Fitness will not impose a price increase after Buyer has placed an order unless the increase is permitted by applicable law, was clearly disclosed before purchase, and Buyer is given any cancellation or refund right required by law.
16. TERMINATION: Except to the extent prohibited by applicable law of the country of purchase, Life Fitness may terminate or cancel an accepted order, for reasons which may include but are not necessarily limited to where performance becomes impossible, a Product is unavailable, payment is not authorised, there is a clear pricing or description error, or Life Fitness cannot lawfully deliver to the address provided. If Life Fitness terminates or cancels an accepted order, Life Fitness will promptly refund all amounts paid for Products or services not supplied, except to the extent applicable law permits a different result. Nothing in this Section limits Buyer’s mandatory cancellation, withdrawal, refund, delivery, legal guarantee, conformity, or other statutory rights applicable in the country of purchase.
17. WAIVER; ENTIRE AGREEMENT: No waiver of any provision of this Agreement or any rights or obligations of either party will be effective unless made in writing by the party waiving compliance. Any waiver applies only to the specific instance and purpose stated in the writing and does not operate as a continuing waiver. This Agreement, together with any mandatory pre-contract information, order confirmation, warranty information, return instructions, privacy notice, and other consumer disclosures required by applicable law, forms the agreement between Buyer and Life Fitness for the applicable purchase. Nothing in this Agreement excludes, restricts, supersedes, or waives any mandatory consumer protection, statutory remedy, legal guarantee, product liability, data protection, privacy, or other non-waivable right or obligation that applies in the country of purchase.
18. GOVERNING LAW AND COMPLIANCE: These terms are governed by the laws of the State of Illinois, with exclusive jurisdiction for dispute resolution in Circuit court, Cook County, Illinois, or the U.s. District Court for the Northern District of Illinois, except that any governing law or forum provision will not deprive Buyer of any mandatory consumer protections available under the law of Buyer’s country, province, territory, canton, state, or region of habitual residence,. To the extent required by applicable law, Buyer may bring claims in a court or forum available to consumers in the applicable region. Life Fitness will comply with applicable consumer protection, advertising, product safety, product liability, data protection, privacy, e-commerce, online marketplace, distance sales, internet agreement, language, accessibility, and unfair commercial practices laws in connection with Products marketed, sold, delivered, installed, or used in the country of purchase.
19. SEVERABILITY OF PROVISIONS: If any provision of this Agreement is found invalid or unenforceable, the remainder of the Agreement shall remain valid and enforceable to the extent permitted by law. Any provision that is inconsistent with mandatory consumer protection law in the country of purchase, shall be modified, disregarded, or treated as ineffective only to the minimum extent necessary to comply with such law. WITHOUT LIMITING THE FOREGOING, IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES OR EXCLUSION OF DAMAGES IS INTENDED BY THE PARTIES TO BE SEVERABLE AND INDEPENDENT OF ANY OTHER SUCH PROVISION AND TO BE ENFORCED AS SUCH. FURTHER, IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN SHALL REMAIN IN EFFECT, provided that nothing in this Agreement is intended to exclude, restrict, or prejudice Buyer’s mandatory statutory rights or require Buyer to waive any remedy that cannot lawfully be excluded or restricted.
20. DATA PROTECTION AND PRIVACY; INFORMATION SECURITY: Buyer’s use of the Website for purchasing Products is also governed by Life Fitness’s Privacy Policy, which can be found here: https://www.lifefitness.com/en-gb/legal/privacy-policy and cookie policy found here: https://www.lifefitness.com/en-gb/legal/cookie-policy. Life Fitness will handle personal information in accordance with the applicable privacy, data protection, cookie, electronic marketing, and anti-spam laws of the country of purchase. Life Fitness will identify or disclose the purposes for which personal information is used, implement appropriate technical and organisational security controls, respond to legally required requests regarding personal data, and obtain any legally required consent or provide legally required information for cookies, electronic marketing, third-party disclosures, or cross-border transfers of personal data.
21. BOLT DOWN: Life Fitness RECOMMENDS that all strength training equipment be secured to the floor to prevent tipping, rocking or displacement which might occur in the event of unanticipated use of the equipment. In addition, Life Fitness also REQUIRES that certain pieces of strength training equipment be secured to the floor and Buyer acknowledgement. Please contact our Customer Service Department listed in Section 25 specific details.
22. ASSIGNMENT: This Agreement may not be assigned by either party without the prior written consent of the other party, which consent may not be unreasonably withheld or delayed. Notwithstanding the foregoing, this Agreement may be assigned by either party without prior written notice to or consent of the other party in connection with a merger, consolidation, acquisition, sale of all of the equity interests of the party, or a sale of all or substantially all of the assets of the party to which this Agreement relates.
23. AUTHORITY OF AGENTS: Buyer acknowledges that Life Fitness distributors and sales representatives have not been granted any authority from Life Fitness to modify any of these terms and conditions on behalf of the Life Fitness, to make additional representations or offer additional warranties concerning the Products which are not otherwise expressly provided herein, or to otherwise legally bind the Life Fitness.
24. ETHICS AND COMPLIANCE: Each party will: (a) comply with applicable anti-bribery and anti- corruption laws; (b) not engage in any activity which would be an offence under anti-bribery and anti-corruption laws; and (c) promptly report to the other’s ethics, legal or compliance department any request for undue financial or other advantage received connected with the Agreement. Each party will comply with applicable anti-slavery and human trafficking laws. Each party will: (a) not engage in any activity which would be a tax evasion facilitation offense; (b) maintain policies and procedures to prevent the facilitation of tax evasion by another person; and (c) report to the other any request received to facilitate the evasion of tax connected with the Agreement.
25. TRANSLATION: These Terms and Conditions may be translated for reference purposes only; however, where applicable law requires terms, disclosures, notices, cancellation instructions, warranty information, safety information, privacy information, or consumer communications to be provided in a local language, Life Fitness will provide them in that language to the extent required. Nothing in this Agreement is intended to exclude or limit the application of any mandatory, non-waivable laws or regulations that apply in the jurisdiction where the Products are marketed, sold, delivered, installed, or used. Any conflicting provision shall be deemed modified solely to the minimum extent necessary to comply with such mandatory requirements, without affecting the remainder of this Agreement.
26. ADDITIONAL REGIONAL TERMS
Additional Regional Terms found below apply to the extent required by mandatory consumer protection, privacy, data protection, advertising, product safety, product liability, distance sales, e-commerce, language, accessibility, unfair commercial practices, or other non-waivable laws in the applicable region of purchase. If these Regional Terms conflict with the general terms above, the Regional Terms control only to the minimum extent required by applicable law.
United Kingdom – Sold by Life Fitness (UK) Limited.
The following terms apply to consumers located in the United Kingdom, and modify the corresponding sections of the Terms accordingly.
Delivery: If no delivery timeframe is stated or agreed, Life Fitness will deliver the Products without undue delay and, in any event, within thirty (30) days after the contract is formed, unless Buyer expressly agrees to a longer period. If Life Fitness fails to deliver within the applicable timeframe, Buyer may require delivery within an additional period appropriate to the circumstances and, if Life Fitness does not deliver within that additional period, Buyer may cancel the order and receive a refund
Returns:
a. Return costs, original shipping charges, standard delivery charges, installation charges, and other amounts will be refunded or allocated in accordance with the cancellation, withdrawal, return-cost, refund, and nonconforming-goods rules in this Section and applicable law. Life Fitness will not withhold standard delivery charges, required refunds, or return costs where doing so would limit Buyer’s mandatory rights.
b. For online, distance, internet, or mail-order purchases, Buyer may cancel or withdraw from the order without giving a reason within fourteen (14) days after the day on which Buyer, or a person identified by Buyer, receives the Products. If an order includes multiple Products delivered separately, the cancellation or withdrawal period ends fourteen (14) days after the day on which Buyer, or a person identified by Buyer, receives the last Product. This fourteen (14) day cancellation or withdrawal right will apply to the extent required by law To cancel or withdraw, Buyer must clearly notify Life Fitness of the decision using the applicable contact details in these terms and include the order number. Life Fitness will refund the price paid for the Products and standard delivery charges, if applicable, within fourteen (14) days after Life Fitness receives the returned Products or receives evidence that Buyer has sent them back, whichever is earlier. Life Fitness may deduct an amount for any reduction in value of the Products resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the Products, only to the extent permitted by applicable law.
c. If Buyer orders installation or other services, Life Fitness will perform those services with reasonable care and skill. If Buyer asks Life Fitness to begin installation or services during the statutory cancellation period, Buyer may still cancel unless the services have been fully performed with Buyer’s express consent and acknowledgement that the cancellation right will be lost once fully performed. If Buyer cancels after services have begun but before they are fully performed, Buyer may be required to pay a proportionate amount for services properly performed before cancellation, provided Life Fitness has made this clear before Buyer requested performance during the cancellation period.
d. The statutory cancellation or withdrawal right does not apply, or may be lost, only in the circumstances permitted by applicable law, including where Products are made to Buyer’s specifications or clearly personalised; sealed goods are not suitable for return for health protection or hygiene reasons and become unsealed after delivery; goods are liable to deteriorate or expire rapidly; digital content is supplied during the cancellation period after Buyer gives express consent and acknowledges that the cancellation or withdrawal right will be lost; or installation or other services are fully performed during the cancellation period with Buyer’s express consent and acknowledgement that the cancellation or withdrawal right will be lost once the service has been fully performed. Any exception will apply only to the extent valid under the consumer law applicable to Buyer’s region.
e. For change-of-mind cancellations or withdrawals or other reason unless applicable law requires otherwise, Buyer is responsible for the direct cost of returning the Productsas described in this paragraph. These costs may include a re-stocking fee of twenty percent (20%) of the Product’s purchase price, cancellation fees, return fees, deductions for use, and deductions for diminished value, plus all expenses incurred by Life Fitness in connection with facilitating the return, including but not limited to costs related to third party installers, and shipping and handling. Such fees apply only to discretionary returns, changed orders, or cancellations outside Buyer’s mandatory statutory rights, and only to the extent they are clearly disclose before purchase, proportionate to Life Fitness’s actual and reasonable costs or reduction in Product value, not punitive or excessive, and permitted by applicable consumer law in the United Kingdom. No such fee or deduction will apply to Buyer’s exercise of any statutory or contractual cancellation or withdrawal right, legal guarantee or conformity remedy, short-term rejection right, repair or replacement right, price reduction right, final rejection right, or any return of Products that are faulty, damaged, misdescribed, incorrectly delivered, incorrectly installed, or otherwise nonconforming. Any deduction for handling will be limited to any reduction in value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the Products, and only where permitted by applicable law.
f.
g. Life Fitness will bear the reasonable cost of return for Products that are faulty, misdescribed, incorrectly delivered, damaged on delivery, incorrectly installed by Life Fitness or its appointed installer, or otherwise do not conform to the contract. Refunds will include the price paid for the Products and the standard delivery charge paid by Buyer, but will not include any additional amount paid for enhanced or premium delivery where permitted by applicable law. Refunds will be made using the same payment method Buyer used for the original transaction unless Buyer expressly agrees otherwise and no additional fee is charged for the refund method.
h. If any Product is faulty, not of satisfactory quality, not fit for its ordinary purpose or any particular purpose made known to Life Fitness, not as described, does not match any sample or model shown to Buyer, does not conform to the contract in type, quality, quantity, description, durability, functionality, compatibility, interoperability, or other legally required conformity criteria, is damaged, incorrectly delivered, or is incorrectly installed by Life Fitness or its appointed installer, Buyer may have mandatory remedies under applicable consumer law in the United Kingdom,. These may include rejection, refund, repair, replacement, delivery of substitute goods, price reduction, damages, rescission, contract cancellation, or other remedies required by law. Life Fitness will bear the reasonable return, repair, replacement, or corrective costs for Products that do not conform to the contract to the extent required by applicable law. Buyer acknowledges that with regard to Buyer’s right to repair or replacement under applicable law, it is disproportionately costly to replace all Products other than accessory Products, and as such Life Fitness reserves the right to repair, rather than replace Products in such instances.
How to Return an Item
If you want to discuss a return or obtain a Return Material Authorization (RMA) number where required, please contact Customer Service using the details below. Our Life Fitness team will assist you during the process.
Email: uk.orders@lifefitness.com
Call: 01353 666 017
Once we have received and inspected your item a refund will be made within 14 days.
Incorrect or Damaged Items:
If you received incorrect or damaged equipment, please contact us to discuss options.
Email: uk.postinstallations@lifefitness.com
Call: 01353 666 017
Consumer Rights and Complaints: Nothing in these terms affects Buyer’s mandatory statutory rights as a consumer in any region where the Products are marketed, sold, delivered, installed, or used. Buyer may contact Life Fitness with complaints using the UK contact information below. Life Fitness will acknowledge complaints within five (5) working days where practicable and will aim to resolve them within thirty (30) calendar days. If a complaint is not resolved to Buyer’s satisfaction, Buyer may contact an available consumer advice, mediation, ADR, Trading Standards, Citizens Advice, consumer affairs, provincial or territorial consumer protection office, consumer arbitration, or other competent consumer protection body in the applicable region.
a. UK complaints may be directed to Life Fitness at uk.orders@lifefitness.com or 01353 666 017.
b. Life Fitness will ensure that UK-facing advertising, promotional statements, and material Product claims are not false, deceptive, or misleading and are clear, substantiated, and compliant with applicable UK consumer protection and unfair commercial practices laws.
c. UK consumer rights include applicable UK consumer protection, unfair terms, distance selling, digital content, product safety, and unfair commercial practices laws, including the Consumer Protection from Unfair Trading Regulations 2008 as amended or replaced and any other applicable UK unfair commercial practices laws. UK complaints may be directed to uk.orders@lifefitness.com or 01353 666 017.
